Privacy Policy for Appliance ER
Last Updated: 5/9/2025
Website: https://www.applianceerllc.com
At Appliance ER, we care about your privacy. This Privacy Policy explains how we collect, use, and protect your information, especially when you provide your phone number and agree to receive text messages from us.
1. What Information We Collect
We may collect the following information from you:
Name and contact details (such as your phone number and email address)
Text message data, including message content and delivery records
You may give us this information when you fill out a form on our website, complete a paper form, or text a keyword to our number.
2. How We Use Your Information
We use your information to:
Provide updates about your appliance service or repair
Respond to questions or customer support requests
Send appointment reminders or follow-up messages
3. Text Messaging Policy and Consent
By providing your phone number and opting in, you agree to receive SMS text messages from Appliance ER at 956-445-5334. These messages may include service updates, confirmations, and customer support.
Consent is not required to make a purchase or request service
Message frequency may vary depending on your interaction
Message and data rates may apply per your carrier plan
You may opt out at any time by replying STOP, or get help by replying HELP. You may also contact us directly at:
📞 956-445-5334
📧 service@applianceerllc.com
4. Data Sharing Policy
We do not share your personal information with third parties for marketing or promotional purposes.
We never share your SMS opt-in consent with anyone.
Any information shared elsewhere in our business operations excludes SMS-related consent or messaging data.
5. How We Get Your Permission
You can opt in to receive text messages in the following ways:
Website form: You enter your number and check a box to opt in
Paper form: You sign and agree in writing
Keyword opt-in: You send a keyword to our number (shared online or in person)
If you gave verbal permission, we will only use it to send non-promotional, service-related texts.
6. Your Privacy Rights
You can:
Opt out of text messages at any time by replying STOP
Request access or updates to your personal information
Ask us to delete your data unless legally required to retain it
7. Keeping Your Information Secure
We use appropriate technical and organizational safeguards to protect your data from loss, misuse, or unauthorized access.
8. Contact Information
If you have any questions about this Privacy Policy or how we use your information, please reach out:
Appliance ER
📍 1221 Andrew Cir.
🌐 https://www.applianceerllc.com
📧 service@applianceerllc.com
📞 956-445-5334