Privacy Policy for Appliance ER
Last Updated: 4/21/2026
Website: https://www.applianceerllc.com

At Appliance ER, we care about your privacy. This Privacy Policy explains how we collect, use, and protect your information, especially when you provide your phone number and agree to receive text messages from us.

1. What Information We Collect

We may collect the following information from you:

  • Name and contact details (such as your phone number and email address)

  • Text message data, including message content and delivery records

You may give us this information when you fill out a form on our website or verbally over phone or in person.

2. How We Use Your Information

We use your information to:

  • Provide updates about your appliance service or repair

  • Respond to questions or customer support requests

  • Schedule an appointment

  • Send appointment reminders or follow-up messages

3. Text Messaging Policy and Consent

By providing your phone number and opting in, you agree to receive SMS text messages from Appliance ER at 956-445-5334. These messages may include service updates, confirmations, and customer support.

  • Consent is not required to make a purchase or request service

  • Message frequency may vary depending on your interaction

  • Message and data rates may apply per your carrier plan

You may opt out at any time by replying STOP, or get help by replying HELP. You may also contact us directly at:

📞 956-445-5334
📧 service@applianceerllc.com

4. Data Sharing Policy

  • We do not sell, rent, transfer, or disclose consumer personal information to external organizations for any purpose not required to deliver our services. We also do not transfer SMS consent or related messaging data to any external party under any circumstances.

  • We never share your SMS opt-in consent with anyone.

  • Any information shared elsewhere in our business operations excludes SMS-related consent or messaging data.

  • We do not share your personal information with third parties for marketing or promotional purposes.

5. How We Get Your Permission

You can opt in to receive text messages in the following ways:

  • Website form: You enter your number and check a box to opt in

  • Verbally: Over the phone or in person

If you gave verbal permission, we would only use it to send non-promotional, service-related texts.

6. Your Privacy Rights

You can:

  • Opt out of text messages at any time by replying STOP

  • Request access or updates to your personal information

  • Ask us to delete your data unless legally required to retain it

7. Keeping Your Information Secure

We use appropriate technical and organizational safeguards to protect your data from loss, misuse, or unauthorized access.

8. Contact Information

If you have questions about this Privacy Policy or our text messaging program, contact Appliance ER at 956-445-5334 or email service@applianceerllc.com.

Appliance ER LLC

📞 956-445-5334
📧 service@applianceerllc.com